Draft. Awaiting client review and approval.
Policy
Shipping
Made to order
Everything is made after your payment clears. Most orders ship within one to two weeks. If a piece will take longer, we email you. We don't promise a delivery date.
Carriers and cost
Shipping is a flat rate based on the weight of your order, shown in your cart before you pay. Most orders are small enough for a padded mailer. We send by whichever carrier — USPS, UPS, or FedEx — is cheapest for that particular parcel, and if a piece needs its own box there is a small charge for the extra box, also shown in your cart.
Where we ship
Within the United States only, for now.
Breakage in transit
Glass pieces are fragile. If something arrives broken, we replace or refund it. Send a photo of the damage and your tracking number through the contact page and we'll take it from there.